Return and Refund Policy for itecommerce.cloud

Last Updated: 20.02.2024

Thank you for choosing itecommerce.cloud for your advertising needs. We appreciate your business. Please read this policy carefully. This is the Return and Refund Policy of itecommerce.cloud.

Returns

As our services are intangible and involve digital advertising space on our platform, we do not offer returns for services that have already been provided. Once your advertising campaign is live, no refunds or returns are possible.

Refunds

Refunds will only be issued under the following circumstances:

Service Non-Delivery: If the advertising service has not been provided within the specified timeframe, you may request a refund. We will investigate the issue and, if found valid, process the refund. Cancellation Before Service Activation: If you wish to cancel your advertising campaign before it has been activated, you may be eligible for a refund. Please contact our customer support team to discuss the cancellation and refund process.

Refund Process

To request a refund, please contact our customer support team at info@itecommerce.cloud. To expedite your request, please provide the following information:

Your name and contact information.
Details of the advertising service you are requesting a refund for.
The reason for your refund request.
We will review your request and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:
info@itecommerce.cloud